Dorvi | Shipping Policy

Processing & Dispatch

At World of Dorvi, we ship our products to almost all parts of the UAE and the rest of the world. We ship on all days except Sunday and National Holidays.
Orders for owned stock are processed and shipped within 48 hours. Shipping times may increase for third-party partner shipments.

Domestic (Within UAE): Delivery for available in-house stock will be completed within 2 working days.
International (Outside UAE): Standard delivery lead times range between 7 to 15 days depending on your location.
Pre-Order / Made-to-Order: These specialized pieces are prepared in our Mumbai (India) studio and will be delivered within 10–18 days depending on the destination.
Please note that any delivery dates displayed on Product Details, Cart, Checkout, Order Confirmation pages, or emails are tentative and may change once dispatched.

To ensure reliable delivery, please provide a complete physical address. Deliveries cannot be completed to a PO Box number.
Our delivery partners will attempt to drop off your package up to 2 times before returning it to us. Including a valid mobile number in your address layout helps avoid failed attempts.
ID Verification: For security, World of Dorvi or our courier partners may, at our sole discretion, require you to show proof of identity (such as your Emirates ID) or confirm your payment method at the time of delivery. We reserve the right to refuse delivery and cancel the order if verification cannot be completed.

You can change your delivery address only if your order status is marked as Confirmed or Pending, and no items have shipped.
Address update requests may be declined if there are variations in localized shipping fees, charges, or taxes between the original and the new address.

Once dispatched, we will mail the courier company name and consignment tracking number to your registered email address. You may also receive a notification via SMS.
If you don't receive this confirmation within 24 hours of ordering, please check your spam folder. Please allow up to an additional 24 hours for tracking networks to update after initial scan.